Petal Support Limited

8 Barrack Street

Hamilton, ML3 0DG

Office Hours are:

Monday - Thursday 9am - 5pm

Friday 9am - 4pm

01698 324502

PETAL has industry qualified and highly experienced counsellors from across Scotland, who can help people process their grief and loss via telephone or online services. Families (close family members/partners) facing bereavement from murder, culpable homicide or suicide should call PETAL on 01698 324 502 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for our professional service provision.

However, please note that PETAL Support is a bereavement specific support charity and not a Mental Health Support service, or an in-crisis suicide prevention service. For the avoidance of any doubt please be aware our service has a limited skill-set for psychotherapy, and therefor as a 'duty of care' to people awaiting a psychological assessment (with the NHS for example) or are already receiving a Mental Health Care Plan, will be asked to complete this plan or assessment before attending the PETAL service provision for bereavement therapy (Please note: Criminal Justice referrals will be individually assessed for any specialised service provision).

Statutory or Third Sector Agencies wishing to make a referral enquiry, please e-mail in the first instance: This email address is being protected from spambots. You need JavaScript enabled to view it. for further information and advice on the PETAL Service Provision and referral protocol.

The support for Children and Young People is an integral part of the services offered by PETAL.

We provide support to Children & Young People (15-24 years at this time) affected by murder or suicide.

PETAL Support has many years of experience dealing with children who have suffered a loss through Murder or Suicide. We understand the complexities this type of devastating loss can have on a young developing mind. We have a Children and Young person's room in Hamilton and other identified rooms in Edinburgh, Glasgow and Dundee.

PETAL Support's service helps Children and Young People develop a better understanding of themselves, improving their self esteem, and helps them find the confidence to deal with life after a close family bereavement.

Please note: Other Statutory or Third Sector Agencies should in the first instance email This email address is being protected from spambots. You need JavaScript enabled to view it. with a brief outline (please maintain GDPR) of the background to the bereavement, and the outcome of the child/young persons 'Needs Assessment'.

Please contact 01698 324502 for more information.


Following Murder or Culpable Homicide loved ones of the deceased find the anxiety and depression physically and emotionally debilitating. When the depression can include suicidal ideation this can be very dangerous.

It is not unusual for loved ones to report having suicidal ideation and these thoughts are very frightening, especially as in the majority of cases they have never experienced suicidal thoughts previously.

PETAL Support is not a crisis helpline and we will signpost anyone requiring this help to available crisis organisations

Suicide Prevention techniques are employed when counsellors are concerned and have to intervine within any session. 

The counsellors carry out approved methods of assessment with clients and make referrals to primary care, community psychiatric nursing, social work and or mental health teams when this type of intervention is required.

Our organisation works closely with professional health and social care workers to ensure our assessment process is continuously updated and is appropriate to meet the needs of everyone involved.

Our service is available and open from 9.00am to 5.00pm during weekdays (4.00pm on Friday)

We utilise the services of PETAL staff, in-house and PETAL trained sessional counsellors, holistic therapists, and psychotherapeutic therapists (delivering CBT, NLP, EFT and EMDR).

We work to meet the needs of our counsellors and clients, by adhering to best practice and professional guidelines of the BACP (British Association for Counselling & Psychotherapy).

Our therapy programmes are scheduled for up to a 12-session period (normally 3 months) where the counsellor and client discuss progress on a week-to-week basis.  Therapy Sessions are based on ongoing client reviews with the counsellor and PETAL Support Staff. At the end of the programme clients may have the choice to continue with contact through peer support groups (location specific, and please call about the current service situation at this time).


  • Adults: One to one Counselling: Telephone and Platform Counselling: Volunteers and paid sessional counsellors and therapists dedicate time to each person, using positive and therapeutic techniques to help individuals manage and understand the effects of significant change, loss and grief (services are provided on-line in the main at this time).
  • Families: Only 'close' family members or current partners will receive the PETAL service provision and we do not provide 'Group Family Therapy' (please call 01698 324 502 for further advice).
  • Suicide Prevention (intervention only): PETAL Support is not a suicide prevention service agency and does not offer an in-crisis helpline, the specific intervention provided is when counsellors are concerned with the response and or behaviour of individual clients.  The counsellor/staff member uses recognised suicide prevention techniques.
  • Holistic Therapies: This service supports and enhances progress within the counselling pathway (please call for advice on the current situation for the supply of this service).
  • Advocacy: practical advice on a number of aspects: legal process and Criminal Justice, SCTS, parole and Victim Impact Statements.
  • Mediation: between clients and PF's, police, employers, education, housing, the media, social security and others.
  • Volunteering: recruitment, training, and placement opportunities (these are only when available, please enquire by email: This email address is being protected from spambots. You need JavaScript enabled to view it.)

The work carried out by PETAL has contributed to a number of important changes taking place within the Judicial Process.

We attend regular meetings with both Statutory and Voluntary organisations associated with the Criminal Justice Process, to ensure that the rights of Victims’ Families are heard and clearly represented.

We have been involved in providing advice and training to a wide range of Groups and Associations regarding Understanding Trauma in relation to Murder and Suicide.

It is essential that PETAL Support continues to represent clients at every opportunity and at the highest level.

The range and quality of the service provision to PETAL clients has continued to improve and develop and for the benefit of our members we are committed to ensuring that this will continue into the future.