Petal Support Limited

8 Barrack Street

Hamilton, ML3 0DG

Office Hours are:

Monday - Thursday 9am - 5pm

Friday 9am - 4pm

01698 324502

PETAL Support Launches COVID-19 Bereavement Counselling 

PETAL Support has been providing bereavement counselling for people experiencing trauma and loss for more than 25 years.    

Due to Covid-19, there has been a significant increase in families from across Scotland experiencing the trauma and loss due to the sudden death of a loved one.  In response to this and thanks to Scottish Government Wellbeing Fund support, PETAL are now accepting referrals from families who have lost a loved one through Covid-19.   

We are also continuing our core support of families and loved ones that are bereaved by Murder, Culpable Homicide and Suicide. 

Qualified and highly experienced counsellors from across Scotland can help people process their grief and loss via telephone or online services.  Families facing bereavement from Covid-19 as well as murder, culpable homicide and suicide should call PETAL on 01698 324 502 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

The support for Children and Young People is an integral part of the services offered by PETAL.

We provide support to Children & Young People affected by murder or suicide.

PETAL Support has many years of experience dealing with children who have suffered a loss through Murder or Suicide. We understand the complexities this type of devastating loss can have on a young developing mind. We have a Children and Young person's room in Hamilton, specifically aimed at helping the children express themselves through arts and crafts and play

Children and Young People develop a better understanding of themselves, improves their self esteem and helps them find the confidence to deal with life after what's happened to them.

Please contact 01698 324502 for more information.

Following Murder or Culpable Homicide loved ones of the deceased find the anxiety and depression physically and emotionally debilitating. When the depression can include suicidal ideation this can be very dangerous.

It is not unusual for loved ones to report having suicidal ideation and these thoughts are very frightening, especially as in the majority of cases they have never experienced suicidal thoughts previously.

PETAL Support is not a crisis helpline and we will signpost anyone requiring this help to available crisis organisations

Suicide Prevention techniques are employed when counsellors are concerned and have to intervine within any session. 

The counsellors carry out approved methods of assessment with clients and make referrals to primary care, community psychiatric nursing, social work and or mental health teams when this type of intervention is required.

Our organisation works closely with professional health and social care workers to ensure our assessment process is continuously updated and is appropriate to meet the needs of everyone involved.

Our premises in Hamilton are open from 9.00 am to approx 5.00 pm during week days (4.00pm on Friday).

We utilise the services of sessional counsellors, holistic therapists, and psychotherapeutic therapists (delivering NLP, EFT and EMDR).

We work to meet the needs of our counsellors and clients, by adhering to best practice and professional guidelines of the BACP (British Association for

Counselling & Psychotherapy).

Our therapy programmes are scheduled for up to ten to twelve session period where the counsellor and client discuss progress on a week-to- week basis.  Therapy Sessions are based on ongoing client reviews with the counsellor and PETAL Support Staff. At the end of the programme clients may have the choice to continue with contact through peer support groups (location specific).

In response to the recognised need of our younger members we introduced a children and young persons therapy room.  The dĂ©cor and environment is warm, comfortable with audio, visual, sensory equipment, books, toys and games.  The young people respond well and we will continue to develop both the service and the environment around their identified needs.


  • Adults: One to one Counselling: Telephone Counselling: Volunteers and paid sessional counsellors and therapists dedicate time to each person, using positive and therapeutic techniques to help individuals manage and understand the effects of significant change, loss and grief
  • Families: members receive one to one counselling
  • Suicide Prevention (intervention only): PETAL Support does not offer a crisis hepline, the specific intervention provided is when counsellors are concerned with the response and or behaviour of individual clients.  The counsellor use recognised suicide prevention techniques.
  • Hollistic Therapies: supports and enhances progress within the counselling pathway
  • Advocacy: practical advice on a number of aspects: legal process and systems.
  • Mediation: between clients and employers, education, housing, the media, social security and others.
  • Volunteering: recruitment: training: placement: opportunities (when available)

The work carried out by PETAL has contributed to a number of important changes taking place within the Judicial Process.

We attend regular meetings with both Statutory and Voluntary organisations associated with the Criminal Justice Process, to ensure that the rights of Victims’ Families are heard and clearly represented.

We have been involved in providing advice and training to a wide range of Groups and Associations regarding Understanding Trauma in relation to Murder and Suicide.

It is essential that PETAL Support continues to represent clients at every opportunity and at the highest level.

The range and quality of the service provision to PETAL clients has continued to improve and develop and for the benefit of our members we are committed to ensuring that this will continue into the future.